Payout Math · Galewick Climate Systems · 2025 program year
$17,597 of $521,804 approved for payout should never have been approved.
$7,336 was earned under Galewick's own rules and never paid.
Galewick paid 1,084 contractor install bonuses and issued 80 quarterly distributor rebate statements in its 2025 program. Payout Math re-derived every one from the published program rules. 129 payout decisions were wrong: 119 on install-bonus claims and 10 on rebate statements. Overpayments and underpayments are counted separately and never netted — a contractor who was underpaid is not made whole by another contractor's overpayment.
$17,597 by the rule each decision broke first
$7,336 by the rule each decision broke first
A decision that breaks several rules is counted once, under the first rule it breaks in a fixed order: eligibility, then evidence, then arithmetic. Bars sum to the totals above. Rules with fewer than 5 decisions are grouped, by program, as “Other”. To see the grouped rebate-statement rules one by one, filter the claims table below to the distributor volume rebate. Records as of 2026-02-27; 5 claims still inside the 35-day processing window are not counted. Received dates are business-day intake dates: a claim submitted on a weekend counts as received the next business day.
The claims
Every payout decision that breaks a rule, with the rule, the evidence, and the dollars. Underpayments sit in the same table with the opposite sign. Each line can be checked by hand against the rules.
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The program
61.2% of wrong decisions started with something a member submitted. They account for $7,750 of the $24,933 paid wrongly in either direction. The other $17,183 — 68.9% — came from Galewick's own calculations. A member-submitted error averaged $98; a Galewick calculation error averaged $344, and $13,871 of the total sits on 10 distributor rebate statements.
Submitted by members, approved by Galewick
The claim itself broke a rule, and the processor paid it anyway. 79 decisions · $7,750 overpaid · $0 underpaid.
| Rule | What went wrong | Decisions (first rule broken) | Decisions (rule broken at all) | Overpaid | Underpaid |
|---|---|---|---|---|---|
| A4.1 | Filed late, paid anyway | 21 | 22 | $2,365 | — |
| A2.1 | Ineligible model | 22 | 22 | $1,525 | — |
| A3.1 | Install outside program year | 8 | 8 | $1,130 | — |
| A5 | Missing or mismatched documentation | 8 | 24 | $940 | — |
| A1.2 | Ineligible contractor | 8 | 8 | $755 | — |
| A7.2 | Rain-check substitute paid | 8 | 8 | $655 | — |
| A6.1 | Other install-bonus rules (fewer than 5 decisions each) | 4 | 4 | $380 | $0 |
Calculated by Galewick
The member did nothing wrong; Galewick's own arithmetic or decision was off. 50 decisions · $9,847 overpaid · $7,336 underpaid.
| Rule | What went wrong | Decisions (first rule broken) | Decisions (rule broken at all) | Overpaid | Underpaid |
|---|---|---|---|---|---|
| A9.1 | Valid claim denied or unprocessed | 22 | 22 | — | $2,310 |
| A2.2 | Wrong bonus amount | 8 | 8 | $180 | $255 |
| A8.3 | Partial payment with no rule basis | 8 | 8 | — | $317 |
| A6.2 | Other install-bonus rules (fewer than 5 decisions each) | 2 | 2 | $0 | $250 |
| B4.1, B4, B3.2, B5.2, B3.3, B4.2 | Other rebate-statement rules (fewer than 5 decisions each) | 10 | 10 | $9,667 | $4,204 |
“First rule broken” counts each decision once and sums to the verdict. “Rule broken at all” is informational: a decision that breaks two rules appears in both rows.
How this was built
Galewick Climate Systems is an invented HVAC manufacturer. Its 1,235 claims and 80 rebate statements are synthetic and generated from a fixed seed. The kinds of error come from nineteen years of incentive-program operations. How often each one occurs follows a stated scale, because no published source breaks claim errors down by type. Each kind of error is seeded at its rate times the number of claims or rebate statements, rounded to a whole case (at least one), so the counts repeat by design. Every rule value in the rulebook is a seeded draw from a range with a stated basis, not a number anyone chose.
The validator reads only what Galewick's systems would hold — claims, documents, invoices, credits, statements — and the published rules. It never sees which errors were planted, and it finds every one of them and nothing else.
Within a published range. Share of paid install-bonus claims carrying a defect: 11.0%, against 6–15% reported by ProfitOptics, a rebate-audit vendor, in 2026.
Outside a published range. Overpaid dollars as a share of all dollars approved for payout: 3.4%, against 10–15% reported by a 2013 Zyme press release quoting Forrester on high-tech manufacturers. The error rates were not adjusted to close the gap.